Refund policy

At Washzillai, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help.

✅ Returns

• We accept returns within 30 days of the delivery date.

• Items must be unused, in their original condition, and in the original packaging.

• No items are considered final sale — all items are eligible for return.

🚚 Free Return Shipping

• Return shipping is completely free.

• We will provide a prepaid return shipping label upon request.

💵 Refunds

• Once your return is received and inspected, we will process your refund.

• Refunds will be issued to your original payment method within 5 to 7 business days after we receive the returned item.

• We do not charge any restocking fees.

📦 Return Address

All returns should be shipped to:

Washzillai Returns
400 Cesar Chavez St,
San Francisco, CA 94124,
United States

📞 Contact for Returns

If you would like to initiate a return or have any questions, please contact us:

• Email: washzilla@outlook.com

• Phone: +1 (415) 626-3728